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When reporting a new issue, please make sure to mention the subdomain for your account. We may not be able to locate your account without it.

You can search our knowledge base articles, browse public issues in the discussion area, or create a new issue if you’re having trouble.

If you take the time to create an account, you’ll be able to post private issues (that only yourself and our support team can see) and track your existing issues. However, if you don’t want to create an account, you can still create a public issue in our discussion area.

I you want to know the status of our site, you can go to our Status Site.