Support Staff2 Posted by Morgan on 14 Jun, 2012 05:55 PM
Thank you for raising this issue with us, I apologize for the
lack of success sending the reset email.
If you like I can reset your password and notify you of what the
new password is.
You can then use it to log on and change to a personal
Please let me know if you are okay with me emailing your temporary
password in plaintext?
Please let me know, I am happy to do so.