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Can't Log In - Getting 500 Server Error

Casebook Developer's Avatar

Casebook Developer

27 Apr, 2012 06:29 PM

Yesterday we could log in but couldn't see current errors. Today we can't even log in. We keep getting 500 server error.

Thanks,
Casebook

  1. Support Staff 2 Posted by Morgan on 27 Apr, 2012 06:37 PM

    Morgan's Avatar

    Hi,

    Sorry about the inconvenience!

    We are working on the 500 errors now!

    In the meantime try logging into airbrakebeta.io

    you can also view AirBrake's Status Page for a little more info!

    Let me know if that does not help with the issues you are having!

    Morgan

  2. Morgan closed this discussion on 27 Apr, 2012 06:37 PM.

  3. Casebook Developer re-opened this discussion on 27 Apr, 2012 07:10 PM

  4. 3 Posted by Casebook Developer on 27 Apr, 2012 07:10 PM

    Casebook Developer's Avatar

    Hi Morgan,

    Thanks for the quick reply. I am trying the beta site but it doesn't like our login (bad email / password).

    Thanks,
    Casebook

  5. 4 Posted by Casebook Developer on 27 Apr, 2012 08:31 PM

    Casebook Developer's Avatar

    OK.. I tried adding our account name before the beta url and I was able to login. Still two days behind on the errors posted.

    Thanks,
    Casebook

  6. 5 Posted by Steven Littiebrant on 27 Apr, 2012 09:03 PM

    Steven Littiebrant's Avatar

    Just figured I'd add in that I'm getting the same results.

    Airbrakebeta.io is working for me - I'll stick to that for the moment, thanks for the tip!

  7. Support Staff 6 Posted by Morgan on 27 Apr, 2012 09:12 PM

    Morgan's Avatar

    Hi again,

    We are still migrating data from one database to the next.
    Sorry about the bumps in the road you guys are experiencing.
    We are working on getting your errors back to normal

    Thanks for your patience!

    Morgan

  8. 7 Posted by Ryan on 15 Feb, 2013 11:47 PM

    Ryan's Avatar

    Hello, we are currently revisiting tickets that seem that have been resolved. If you have any further questions let us know. Send an Email to
    [email blocked].

    Thanks,
    Ryan

  9. Ryan closed this discussion on 15 Feb, 2013 11:47 PM.

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