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Keep getting 'over rate limit' messages

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desposito

01 Jun, 2012 11:16 AM

We started getting the notifications that we were over our rate limit of 15 airbrakes/min on Wednesday

We have looked in the Airbrake UI and there are only a handful of airbrakes over the past few days

We have looked through our own logs and can't identify anything spiraling out of control that would be generating airbrakes

Can you provide some data as to what errors are being generated and when?

Also, how does the rate limit thing work? How long do we have to be over the limit before we get suspended and how long after we drop under the limit do we get resumed?

Thanks,
Dave

1. Support Staff 2 Posted by benarent on 01 Jun, 2012 08:22 PM

   

   Hi Dave,

   We had an issue with our memcache which was sending off superflous hit rate limit errors. As you may of check out, you wern't over the rate limit. We've now fixed this bug.

   Onto your secound question.

   How does the rate limit thing work?

   The rate limit is reset after a minute from the first request made with your API key, so it's a rolling reset for all accounts. It's set on a per minute basis. This has more information on it http://help.airbrake.io/kb/accounts-2/rate-limits

   Regards, Ben

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2. benarent closed this discussion on 01 Jun, 2012 08:22 PM.

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