Support Staff2 Posted by Morgan on 18 Jun, 2012 08:43 PM
Thank you for raising this issue with us. I am sorry the speeds
are slowing down your app and taking so long. I have added your
email and linked your ticket to both the notifier.js speeds ticket
and the slow api activity ticket. You will be notified with any
major updates. Thank you for your patience!
Are these tickets online anywhere with a history. I looked
around and couldn't find anything.
I really love Airbrake, it works really well for us, but as a
paying customer I really need to see more information on this
issue. I have concerns that that there is nothing on your status
page with relation to this issue if it is in fact widespread.
I really don't want to leave you guys, but if things don't
improve soon I'm going to have to go elsewhere.
Support Staff4 Posted by Morgan on 27 Jun, 2012 07:16 PM
Sorry the tickets I spoke of earlier are internal tickets for
the development team to handle.
Are you still experiencing slow http times for your API requests.
Are you using a custom notifier or the requests we provided in
Have the notifier.js times improved at all? I am able to load the
Please let me know what your current times are for these