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al

27 Jun, 2012 03:51 PM

I'm new to Airbrake and had just got node-airbrake and client js sending errors. All of a sudden, I get 503 Service unavailable errors from your server when trying to load the client js from airbrake.io/javascripts/notifier.js

What would cause this?

1. Support Staff 2 Posted by Morgan on 27 Jun, 2012 05:56 PM

   

   Hello Al,

   Thank you for raising this issue to our attention, are you still getting the same error? I have checked to make sure the notifier you are using is pointing to the correct endpoint.
   Please let me know if this is still an issue for you! I am happy to help.

   From,
   Morgan

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2. 3 Posted by al on 28 Jun, 2012 08:33 AM

   

   Hi Morgan,
   I had the same issue occur in both environments on 3 separate occasions yesterday.
   All of a sudden I would see 503 Service unavailable errors. this would last for, perhaps 30 minutes, and would then resolve itself.

   The client code I'm testing is as follows:
   `

   //<![CDATA[
   var notifierJsScheme = (("https:" == document.location.protocol) ? "https://" : "http://");
   document.write(unescape("%3Cscript src='" + notifierJsScheme + "airbrake.io/javascripts/notifier.js' type='text/javascript'%3E%3C/script%3E"));
   //]]>
   </script> 
   
   <script type="text/javascript">
     Hoptoad.setKey('xxxxxxxxxxxx');
     Hoptoad.setHost('api.airbrake.io');
     Hoptoad.setEnvironment('development');
       Hoptoad.setErrorDefaults({
         url: "xxxxxxxxx",
         component: "pages",
         action: "show"
     });
   </script>`
   

   I also saw the same 503 error using node-airbrake. looking at the module, the end point it uses is api.airbrake.io (url: /notifier_api/v2/notices) which I think is correct.

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3. 4 Posted by al on 28 Jun, 2012 09:47 AM

   

   Its happening again (10.42am UK time). 5 errors have been posted to my air brake account in the last hour - but surely this wouldn't be a throttling issue?

   • Screen-Shot-2012-06-28-at-10.42.35.jpg 23.2 KB

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4. Support Staff 5 Posted by Morgan on 03 Jul, 2012 09:45 PM

   

   Hello Al,

   We have recently pushed to airbrake version 3.1.2, please update. Also please either point towards the Github version of the gem or mimic this change in your local gem until the next release. Please let me know if you run into any further difficulties with this issue! I am here to help if you need it!

   From,
   Morgan

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5. Morgan closed this discussion on 03 Jul, 2012 09:45 PM.

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